Employee Recognition

Submit Your Nomination!

Help us recognize employees that have gone above and beyond to provide outstanding customer service. The Customer Centric Culture Team reviews nominations each quarter and TWO employees will be recognized at a city commission meeting and receive either a $25 gift card or a custom street sign.

Residents, patrons and coworkers can all make nominations.

Click here to nominate an employee for their exceptional service!

What is outstanding customer service?

When evaluating nominations, the CCCT will look at how the employee demonstrated our values and codes of conduct.


  • Live the Golden Rule
  • Embody Honesty
  • Act with Patience
  • Take Responsibility
  • Listen Attentively
  • Communicate Effectively
  • Lead by Example
  • Be Proactive
  • Live Royal Oak


  • Integrity
  • Positive Attitude
  • Respect
  • Fairness
  • Empathy


Nominate by: To recognize by:
January 1st January 31st
April 1st April 30th
July 1st July 31st
October 1st October 31st