Dear patrons and Royal Oak community members:
On March 13, 2020, Royal Oak Public Library made the decision to assist in efforts to stop the spread of COVID-19 by closing until further notice. Closing the building was not an easy call to make, but we realize that safety must be the first priority when serving the public. We know how important the library is in the lives of so many, and the effect of closing libraries, along with other everyday gathering places, will ripple deeply across our community in the weeks to come. That being said, we are diligently working to keep library services open and to decrease any additional stress on the public and our patrons.
The staff and I began by considering how we can continue to safely serve our patrons to the best of our abilities. The following is a list of measures we have taken immediately, but we will continue to contribute resources, services, and ideas daily:
- No late fines will be assessed during the closure. Please do not return books to the book drops until we reopen.
- Materials on hold will remain frozen so that patrons may retrieve them upon reopening.
- MeLCat service is frozen and holds will remain until after we reopen.
- Due dates on materials checked out have been extended to account for the closure.
- All collection activity on overdue library accounts has been paused.
- No overdue accounts will be barred from library services during the closure.
- Temporary library cards will be created for Royal Oak residents who do not have an active library card. The card number can be used to access the downloadable library. Please visit https://ropl.org/FormCenter/Library-6/Library-Card-Registration-Form-48 to apply for a card.
- Hoopla allowable checkout limits have been doubled from five to ten. Hoopla can be found with our other downloadable services at https://ropl.org/1078/Digital-Library
- We added Tutor.com to our services to allow for one-on-one virtual tutoring sessions for patrons needing schoolwork assistance.
During a crisis situation, it’s natural for misinformation, rumors, and speculation to abound. ROPL is on a mission to provide trustworthy resources for news and information during this confusing period. We invite cardholders to check out the health databases at https://ropl.org/1160/Health for reliable medical information (although we advise you to speak with a doctor if you are experiencing any symptoms), as well as https://ropl.org/1163/Newspapers for the latest in local and national news.
Communities from all over the county, state, nation, and world are coming together to provide free and accessible services during the COVID-19 crisis. Please visit https://ropl.org/1452/COVID-19-Updates-on-Services for more information about such services, and follow us on Facebook, Instagram, and Twitter for updates.
The library building’s temporary closing will be a disruption, an inconvenience, and a loss for many. But rest assured, dear patron, that we will continue to support you in unique and creative ways and will make every effort to fill the void that the library’s closure will leave in the next few weeks. We’re here for you!
Royal Oak Public Library