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1. What do the numbers on the sidewalk mean?
2. Will I get notified if construction is going to block my street or driveway?
3. Parking is a problem on my street, what can I do?
4. Why does my street flood when it rains?!
5. Why is my water cloudy and/or rusty?
6. What does Engineering do?
7. Why do I have to pay for the city's sidewalk?
8. What is sewer televising?
9. How can I get rid of standing water in my yard?

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1. Why does the city have a sidewalk replacement and installation program?
2. Why do I have to pay for the city's sidewalk?
3. Can I hire a contractor or do the work myself?
4. How can I add additional concrete paving work?
5. When will I be billed for the sidewalk work?
6. How can I pay the sidewalk bill over a longer period of time?
7. I don’t have sidewalk now adjacent to my property. Why did I receive a Sidewalk Improvement Notice?
8. What if I disagree with the number or selection of sidewalk panels to be replaced?
9. How long will the construction take?
10. Some of the sidewalk squares are in my driveway. How can I get in and out during the construction?
11. What about my yard sprinkler system adjacent to the sidewalk?
12. What if the sidewalk has been tilted, raised or affected by adjacent tree roots?

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1. What is an eligibility list?
2. I have successfully completed the civil service examination, when will I get a job?
3. How long will my name stay on the eligibility list?
4. When will the eligibility list I am on expire?
5. Once I have taken a civil service exam, does this mean I will not have to/be able to take another civil service exam while the list is active?
6. Can anybody on a certified eligibility list be hired?
7. How does the department determine whom to hire?
8. I took a test several months ago and got my score. Where am I on the eligibility list now?
9. What does it mean when a position is filled through open competition?
10. I applied several months ago or had an interview, but have not heard anything since, how do I find out about my status?

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1. I have a question about my pay, who do I contact?
2. I am thinking about retiring, what do I do?
3. I would like to change my income tax withholdings, where do I go?

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1. Are you responsible for HR/personnel affairs for businesses located in the city of Royal Oak?
2. I need to contact someone at the Michigan Department of Health & Human Services, do I contact you?
3. I applied for a job with a Royal Oak public school, and I'd like to check on the status?

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1. I have a question about my retirement check/pay, who do I contact?
2. I am a beneficiary of a city of Royal Oak retiree, and the retiree passed away -OR- I am a retiree and one of my beneficiaries (e.g. spouse) passed away. What do I do?

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1. Why can't I see certain pages on the intranet?
2. How do I add content to the main page of the intranet?
3. How do I join an employee team?
4. How much do I expense per mile for travel reimbursement?
5. How do I check notice of deposits and access W2's online?

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1. What can be recycled?
2. Can I recycle my coffee cup?
3. Can I recycle Styrofoam?
4. Why can’t I find the recycling bins at city hall?
5. Why should I recycle?
6. Can I recycle old CDs, DVDs, and tapes?
7. What is this SOCRRA that keeps being mentioned?

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1. Why is jury service important?
2. What is my duty as a Juror?
3. How was I selected?
4. Am I eligible?
5. Who can be excused from Jury Duty?
6. What are the different types of cases?
7. Will I be paid for being a juror?
8. Must my employer pay me while I am on jury duty?
9. What is the juror information system?

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1. Is refuse collection delayed for holidays?

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1. Who should I initially call when my basement starts to flood, and my sewer will not drain?
2. Whose responsibility is it if I have a problem with my sewer line?
3. What to do if you have basement water?

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1. Is Royal Oak's 44th District Court the right Court to file my Small Claims action?
2. What form should I fill out and where do I get it?
3. What fees will I have to pay?

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1. How much money can I collect?
2. How can I collect my money?
3. What is an execution?
4. What is a garnishment?

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1. When are my taxes due?
2. Can I access my tax account online?
3. I need a copy of a paid receipt. Where can I get one?
4. Who receives the funds from my summer and winter tax bills?
5. How do I make an address change for the tax bill?
6. What do the terms Assessed Value, State Equalized Value and Taxable Value mean on my Notice of Assessment?
7. How does the Assessor determine my Assessed Value?
8. What determines the Taxable Value?
9. What other factors would cause an increase in my taxes?
10. Property values in my neighborhood have been decreasing. Will my property valuation be decreasing as well?
11. Does this mean I’ll have to pay more property taxes instead of less?
12. Why won’t my taxes always decrease if my property value is going down?
13. Will my taxes ever go down?
14. What are some of the disadvantages about the Proposal A legislation?
15. What is the Principal Residence Exemption?
16. Can I contest my Assessed Value and Taxable?
17. What is a mill and, if I don’t have access to the internet, how can I determine my tax amount?
18. What are my payment options? Can I pay online or by phone? Can I pay with credit card, or debit card or e-check?

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1. Do I need to have my water service turned on or transferred into my name?
2. Has the prior owner requested a final bill?
3. How can I sign up for my water payments to come directly out of my checking account?
4. How do I have my water bill sent to an address other than the service address?
5. My bill is higher than it usually is – what are my first steps?
6. What is a unit of water?
7. What is this letter I received from the city about a sewer line warranty?
8. What should I do if I have a question about the amount I was billed?
9. When should I expect my first water bill?
10. Who do I call if I have an after hours water issue?

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1. Why does my water look cloudy and/or rusty?
2. Why do we occasionally have water rationing in the summer?
3. What causes low water pressure?
4. Is the water safe to drink when it is cloudy and/or rusty?
5. What is a cross-connection?
6. What is backflow?
7. What causes backflow?
8. How does the water distribution system become contaminated?
9. Can cross-connections be hazardous?
10. What can be done to prevent contamination of our public water systems due to cross-connections?

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1. What is yard waste?
2. How do I prepare yard waste for collection?
3. Why must I separate these items?
4. Is yard waste collected year-round?
5. What if I have yard waste when collection isn’t provided?
6. What is woody material? Why can't I dispose of it with regular yard waste?
7. How do I dispose of woody materials?