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City sewers can only handle a certain amount of flow, and when sewers are overloaded, they can back-up into residents’ basements. To avoid this problem, the city uses catch basin covers that limit how fast water can enter the sewer system. These restricted catch basin covers cause temporary ponding on residential streets during rain storms. The ponded water is typically less than 12 inches deep at the edge of the road. This allows vehicles to drive through the center of the road (with caution) where the water is less deep. Because the restricted catch basin covers have only two or four openings (slots), it is easy for leaves, grass clippings, debris, etc. to clog the openings and cause excess street flooding. If you see a clogged cover, you can help your entire street by clearing the debris! The DPS and Engineering Division also work their way through the city to help clear off clogged catch basins covers.
Naturally occurring mineral deposits that accumulate within the water main get stirred up and become suspended particles, thus producing the discoloration in the water. Discolored water is temporary, and while unappealing, it is not harmful.
SOLUTION:Residents should run the cold water faucet closest to the meter (usually located in the basement or outside hose bib) for several minutes until the water runs clear. If the water does not clear after 20 minutes of flushing, contact the Department of Public Service at (248) 246-3300. Residents should avoid running hot water or washing clothes while water is discolored.